Contact us
Send us a message
One inbox, read by a person. Usually answered within one business day.
A person reads it,
and can fix it.
Email support
support@cruxalgo.comThere is no ticket portal and no chatbot. If a signal looks wrong, send the symbol, the timeframe and the date — we will bar-replay the same chart and tell you what the script saw, including when the answer is that it was wrong.
A marker is a rule firing, not a recommendation. CruxAlgo marks technical conditions on a chart and labels them. Every label is the mechanical output of a published rule, identical for every subscriber — not an opinion about your account, your risk or your timing. We do not make recommendations, and nothing we send you is investment advice.
There are no custom versions. Every subscriber runs the identical script. That is a product decision and a regulatory one, and it is the same reason we do not sell signals.
The last indicator
you'll need.
Still deciding? Every input is exposed and documented, and the refund runs 30 days with no conditions.